We believe in a transparent and easy refund policy
Axiomlooks.com give priority to customer satisfaction. Hence, we believe in return and 100% refund policies. It is our endeavour to process your refunds with 5 to 6 business/working days getting reflected in your given bank accounts. This is calculated from the date you returned the product(s), clearing the quality check at the warehouse. Once we receive the returned item, based on the processing time of the bank, the refund might take more than a week after the NEFT has been initiated by Axiomlooks.
We take care of every refund discrepancy
In case, you are subject to any kind of refund discrepancy, Axiomlooks takes the discretion and might ask you to share your bank statement’s screenshot. In certain situations, the product might reach the warehouse late and thereby quality check gets delayed. Hence, the refund initiated in your bank account is also late. If the product fails to clear the quality check, you won’t get back your refund credited to your bank account.
Furthermore, Axiomlooks might refuse to make a refund in case we find any kind of fraud evidence against you or refund abuse and undesirable behavior that gives us the right to a claim against you.
Different payment modes and the refund policy functioning
Based on the mode of payment, the refund policy has different working methods. Let us have a look.
- In case, you have paid using your bank credit card or debit card for the order, the refund is expected to get credited into your account within seven working days from the date of quality check clearing process.
- When you have used the COD or Cash on Delivery option for making the payment, you will get the refund credited either to your bank account within 5 to 10 working days.
You have to make sure that you are providing the correct bank account details. In case, you have provided with the wrong bank details, Axiomlookwill not be held responsible.
Are you entitled with the refund policy in case you have used promotional codes while shopping?
You will be happy to know that you are entitled to the refund policy, even when you have shopped using the Axiomlooks promotions and schemes. Basically, you will be entitled to the proportionate refund of the entire amount paid by you. Unlike the other websites, we don’t believe in waiving the shipping and the Cash on Delivery charges.
Axiomlooks.com makes sure that the shipping cost of the items you return are fully refunded and the COD charges are also proportionately refunded, when you shop using a promotion or a scheme. With such a transparent refund policy, axiomlooks.com is sure that you will love shopping here every time. You can completely rely on us for quality products and easy and transparent refund policies.